Questions, Feedback or Concerns

Our connection and engagement with our community is important to us. We make every effort to respond to your questions, feedback or concerns in a timely and respectful manner.

The Vancouver Police Board (the Board) is the oversight body for the Vancouver Police Department (VPD) and we are accountable to the people of Vancouver.

We are not the police department; you can find the VPD website here.

Freedom of Information Requests: If you would like to make a request under the Freedom of Information and Protection of Privacy Act (FIPPA), please see our FAQs on how to do this.

Anyone who needs immediate police services should call 911 for an emergency or call the non-emergency line at: 604-717-3321.

Service or Policy Complaints

The Board does not have jurisdiction over individual police officer conduct. Conduct complaints are under the purview of the Office of the Police Complaint Commissioner. If you would like to make a service or policy complaint about the general direction and management of the VPD – as it relates to staffing or resource allocation, training programs, standing orders or policies, the ability to respond to requests for assistance, or internal procedures – please see the Service or Policy Complaints section of our website.

Service or Policy Complaints

Speak at a Board Meeting

If you would like to speak at a Board meeting, please see the information here. It will walk you through the request process, and we encourage you to submit a request.

Speak at a Meeting

Request Additional Information

Any requests for information, questions, or comments can be directed to the Board’s Executive Director, Ms. Stephanie Johanssen, via the contact information below:


Vancouver Police Board
2120 Cambie Street
Vancouver, BC, V5Z 4N6

Let’s Keep in Touch

Please fill out the information requested to connect with the Vancouver Police Board.

Personal information is collected by the Vancouver Police Board for the purpose of responding to your request. Personal information is also collected by reCAPTCHA, a Google service that collects the personal information of users when it is integrated into this website or form to protect against automated responses. The Vancouver Police Board is collecting this information pursuant to s. 26 (c) of the Freedom of Information and Protection of Privacy Act. Questions about the collection, use and disclosure of information can be directed to the executive director of the Vancouver Police Board, 2120 Cambie Street, Vancouver, BC, V5Z 4N6; Tel: 604-717-3280.  By submitting the contact form, you consent to your personal information being collected by Google and stored outside of Canada for security and verification purposes. Google reCAPTCHA is governed by the Google Privacy Policy and Terms of Use.